OUR QUALITY POLICY
Accept the focal point of the guests wishes, expectations, complaints and needs have to be explored, appropriate services should be planned and ensure that quality services are provided,
While providing products and services appropriate to the principles of food safety, to ensure food safety at all stages until the consumption of the guests and employees, are we moving in accordance with national laws and international standards.
With a strategic Human Resource Management we provide our Emir Hotels employees conscious regular training for participating in the operation of the structures, to ensure personal development, to bring forward and to enhance competency.
In order to constantly renew and to adapt to changing conditions; in this direction conduct studies are made for our education.
Quality should be measurable and results should be linked; for services supplied the continuously improvement of the system should be ensured to identify targets; also we provide the association between employees and the management.
We protect the environment by preventing pollution that may result from our operations and we are trying to be a model in this area.
Within the consciousness of occupational health and safety, we aim to provide a safe and healthy environment with all of our stakeholders.
ENVIRONMENTAL POLICY
We are proud to be an environmentally friendly hotel. Guided by a sustainable management, we believe in the conservation and development to protect the environment.
We found ourselves constantly:
Establishing the right environment goals and to include the measurement of the evaluation of the results of our structure in a regular audit process
All applicable environmental laws, to ensure compliance regulations and implement the current laws and regulations
Minimize the negative impact to protect our natural resources through a sustainable management and giving education
Protect and improve the entire ecosystem as good as possible
Reducing the use of hazardous materials to minimize impurities
Share our environmental policy to our employees, customers, suppliers, contractors and our local population; to encourage them to do what is necessary to increase the environmental awareness in the same way.
According to our environmental purchasing policy, we are dedicated to purchase domestic products and services in all possible situations.
We are always our society, our future generations, the development of tourism and for ourselves we aim to create a clean, healthy, safe and sustainable environment.
HUMAN RESOURCES POLICY
In order to achieve the corporate goals, the Human Resources have set a goal to create a working environment and to ensure continuity. This aims at ensuring that every employee feels responsible and should respect and trust each other.
The goals of the employees should be realized and the personal development must be identified the training needs. In this direction they have to plan and implement the trainings.
They have to evaluate proposals and support the implementation on all issues like developing and improving the employees.
For work applications they have to recognize the equal rights of all applicants; any discrimination in promotion and appointment cannot be made.
The new employees are introduced with the compliance training, so it can be ensured that they are ready for work.
Create a safe and healthy work environment.
All rights of the employees in the framework of laws and rules are evaluated and applied.
OCCUPATIONAL HEALTH AND SAFETY POLICY
Within our food and beverage production, presentation and accommodation services activities:
T.C By the laws and adoption regulations defined by the legislation as minimum standards,
we aim to determine the risks that may lead to work accidents and occupational diseases in all our activities and to manage the risks and provide safe and healthy environments for our employees,
we aim to determine the risks that may lead to work accidents and occupational diseases in all our activities and to manage the risks and provide safe and healthy environments for our customers, suppliers, to raise consciousness-raising training and information, to ensure the development and supervision of the health and safety system at all Institution and employees is priority tasks.
MANAGEMENT COMMITMENT
EMIR HOTELS management has developed a management system policy for the development, implementation and continuous improvement of management systems.
The management systems are according by standard conditions and will accepted by the management representative.
The Politics,targets,tasks and responsibility have defined,the documents is updated and it has safed them.
The meetings are processed by YGG , the obligations of the source are fulfilled and terminated.
Complaints management processes are managed effectively.
With the documents will be created in the system, and fulfilled his commitments in these matters.
In addition to these, the EMIR HOTELS management ensures the continuity of the Management Systems and is committed to its effectiveness and continuous improvement.
OUR SOCIAL RESPONSIBILITY POLICY
We recognize how communicating and interacting with society and supporting the people of the region contribute to our goal of ensuring the sustainability of our business.
Part of this is ours company, our employees, our guests and society,
By finding solutions to the problems of our region,
by supporting the development of the region in many areas such as education, sports, health and culture support,
Contribution to the development of the social level of our region,
With the importance we attach to human and children's rights, with the attitude we show against all forms of exploitation and by promoting this attitude reflected in our practice
We want to be pioneers by taking care to protect our services and our social and environmental responsibilities towards society, our employees, public / non-governmental organizations and suppliers in all areas in which we operate by taking care to protect local businesses and producers ,and we want to be a pioneering organization that enables our guests to contribute to these values.
OUR CHILD RIGHTS POLICY
We love children. We accept our responsibility to recognise them as individuals, respect their rights, and protect them against all kinds of psychological, physical etc. abuse.
Within our own institutions, we do not allow child labour and we expect the same sensitivity from all of our business partners.
We offer environments and opportunities that support the development of children within the facility, where they can express their wishes and feelings freely and feel comfortable.
We ensure that children are under the supervision of adults in the activities they participate in.
We train our entire team on the recognition and prevention of child abuse.
We make sure that we know detailed information in order to reach their parents or another trusted adult in environments where we entrust children as chidren's club etc.
We organise trainings to increase the awareness on the protection of children's rights.
When someone encounter suspicious behaviour related to children, firstly the hotel management inform and ask for help from the Social Support Line when necessary.
Energy Policy
Our senior management demonstrates leadership and commitment to continuously improving the effectiveness and energy performance of the EnMS as follows:
We consider our guests as our focal point and provide service without compromising our guest's comfort zone.
To provide the necessary resources and information support to achieve our goals and energy targets.
To comply with legal and other requirements regarding energy efficiency, use and consumption.
To work on the continuous improvement of energy performance and Energy Management System.
To provide/support the supply/design of all maintenance and services that affect energy performance.
To ensure the effective use of natural resources.
To guide our employees, guests and suppliers on energy efficiency and effective use.
